Our Clients Speak
“Banyan tours were able to provide extraordinary insight and support for a once in a lifetime Indian adventure. The people who work for Banyan who are their drivers and guides are charming and helpful. I love Banyan and highly recommend them.” -- Ben Elliot Founder & CEO, Quintessentially, Global [Client Since 2006]
"For 20 years Bushtracks Expeditions, USA, has selectively worked with over 200 on site partners and safari camps in Africa, India, and South America, and we rate Banyan’s pro-active approach, experienced itinerary planning, and responsive ground services as the best of the lot." -- David Tett President Bushtracks Expeditions, USA
"Our guests see the best of fascinating India and receive a genuine warm welcome from their dedicated staff. Banyan offer outstanding service and pay attention to the smallest details, giving us complete peace of mind." -- Hebredian Island Cruises
"Cazenove + Loyd spend a great deal of time developing unique programmes with local partners. In India we have found in Banyan Tours, a truly dynamic organisation, which shares our belief in quality and service.
We demand the highest calibre of guides and days with a difference in each location... Banyan has developed this for us. We insist on particular rooms in particular properties... Banyan follows this through. We require quick turnarounds... Banyan delivers. Our clients expect 24 hour support in India... this is all part of the service." -- Cazenove + Loyd
"Banyan, once again your service gets five stars. From the meet and greet to the drivers, the guides, the various office managers, it ran on ball bearings. I thought I was in Switzerland, except they’re far less polite and nobody calls me sir" Michael Gebicki, Australian travel writer.
What the tourists say
The trip went fabulously well and we had an excellent time. The team on the ground were excellent and we were "meeted and greeted", chauffeured and guided at the highest possible standard. They were very flexible, polite and always on time. We won't hesitate to recommend you to other people.
Mark Whiting, January 2007
Your advice and help throughout was superb - for which we are most grateful and appreciative. The driver and the guides were outstanding. The quality of service was exemplary. India, its people, buildings and culture were so wonderful to see and hear.
Ken and Jean Gray, December 2006
As far as Banyan is concerned we have nothing but compliments to offer you for all your efficient co- ordination. Thank you very much for a job that was professionally and painstakingly executed.
Mr & Mrs Salter, November 2005
We have had the most wonderful trip and we are full of admiration for Banyan whose arrangements have been flawless. We have all had a magical holiday. Thank you all.
Armitage Family, January 2006
Banyan Tours were excellent, in both timekeeping and performance. The guides were both knowledgeable and extremely helpful, making the whole experience a joy.
The whole trip was a memorable experience for us and in particular for my wife, who as you know, held the Taj Mahal as a lifelong dream. Her comment was that her dream had been fulfilled and more.
Alan and Elaine Hicks, November 2006
We cannot speak highly enough of your company and all the hardwork and organisation you did on our behalf. You certainly do have a wonderful country, our only problem was that we did not have enough time to enjoy it all!!
Alison and Peter Evans, February 2007
We were very impressed with all the arrangements you had put in place. Everything went very smoothly. We cannot speak highly enough of you and your organisation. We will have no hesitation in recommending you to anyone thinking of a holiday in India.
Angela Speight, March 2007
All the Banyan representatives and guides have been professional, knowledgeable, charming and helpful. We thank all of them for providing us with an unforgettable holiday full of interest and entertainment.
Mr Beever and Miss Cookson, February 2006
"…my wife and I were obliged to cut short our holiday in India recently in order to return to our sick daughter who had been hospitalised in Sydney….
We had already been impressed by the standard of service which we had received at hotel transfers etc and by the accommodation arranged for us by your agency but we were impressed most of all by your agency's response to our need to get back to Australia in a hurry at a time when transport options were limited.
We were extremely impressed by the service we received, the genunine concern for our problems and the anxiety to help us overcome them which was displayed by your agency…."
...John and Robyn Durack, Australia, February 2005
"...From start to finish the service we received from your Company was of the highest order. The people who met us, the cars and all the hotels were just terrific.
However, what made it absolutely perfect was Mr. Diogo Fernandes. He is a truly exceptional person and you are very lucky to have him working for you. For the first time in our travels, we knew we were in the hands of someone who was not only a first class driver, but completely honest and who went miles beyond his normal duties. He was at all times a true professional. We were never pushed into any shops, he kept his eye on the guides and never left us for a moment even late at night at the station when he had been driving all day and was to drive most of the night. We ate marvellous food at the places he chose for us and we are really so pleased to have been with him. Thank you."
...Caroline Rayman, UK, February 2005
TOFT (Travel Operators for Tigers)
Banyan is a member of the Travel Operators for Tigers (TOFT) Campaign. TOFT is a collective campaign encompassing all those involved in wildlife tourism in India and South Asia.
This includes International and local travel operators / agents, destination management agents, local service providers, accommodation providers and visitors who join in to play their individual part of being for the sustainability of wild destinations and fight to save India’s tiger habitats and its protected areas. TOFT’s aim is to advocate a sustainable approach to wildlife tourism and the responsible use of wild habitat in this region, in cooperation with host communities and park authorities.
TOFT collects and raises funds through visitor and operator contributions. TOFT works in partnership with Global Tiger Patrol – (Regd Charity. Estd: 1989). These funds are spent on projects in the field such as conservation education for park guides, TOFT on-going scientific research analysis and aiding park management.
As a local member, our role is to promote the TOFT responsible guidelines/Codes of Conduct to our clients visiting Indian national parks and to ensure that we promote the camps/lodges that are TOFT approved (obtained by the new TOFT ‘Practices Under Guidelines’ (PUG) Rating Certification Program). Experience and research shows that responsible nature and wildlife tourism can provide an invaluable platform to support parks, buffer zones and local communities. Therefore, it is critical we all work together in order to dovetail responsible tourism and conservation. If you would like to know how you and your organisation can also play an important part in this chain, we would please request you to get in touch with us or with TOFT directly (www.toftiger.org).